FAQs
What does "Foudys" mean?
We are pioneers in women's football. We are leaders in women's football retail and we are working hard to become champions of women's football equality and the growth of the game. That's why we named our platform after the footballing legend Julie Foudy who is an ambassador of FOUDYS.
Where do you ship?
Simple: We'll ship anywhere in the world!
Our delivery times are as follows:
To a UK address: 2-14 working days
To a Non-UK address: 10-21 working days
If we are delayed in getting a product to you we will reach out to you via email. We will always attempt to get items out as quickly as possible to you!
Customs fees or import duties may apply to International orders. Any additional costs incurred for customs clearance are the responsibility of the recipient. Foudys.com have no influence on the fees and cannot provide any information on this. For further information, please contact your local customs authorities.
How much is delivery?
We offer FREE worldwide delivery on ALL orders over £150.
If your order is under £150, it'll be:
- £4.99 within the UK
- £8.99 within Europe
- £12.99 in the Rest of World
Are all your jerseys official?
All of our jerseys are officially licensed products.
We have partnerships with official football shirt lettering providers and partnerships with the major three sports brands in the world.
What is your return policy?
If you purchase a product which is personalised (eg a jersey with a players name on the back) then we will not be able to accept a returned item.
If you purchased an item that hasn't been personalised then you are able to return within 30 working days. If it is approved as undamaged and unused then you will receive a full refund. An item will not get approved if it does not have the tags still attached.
Where can I return my Foudys.com order?
- Our full policy is included on our Refund Policy page, please review this when making a return/requesting an exchange
- For UK/Domestic orders please use our Royal Mail Tracked Returns service.
- For International orders please forward back your order to our PO Box: Foudys, PO Box 601, Manchester M16 6HY, United Kingdom.
- If you are looking to return an IDA Sport product, please check your item's product page instructions, or, email us to organise a return label with this company.
The Vault FAQs
- What is the vault? - The Vault is a locked area of the store that pops up with amazing discounts and deals for customers with the password. For those paying customers, we also have free prize entries and exclusive content available as a special add-on for our customers.
- What if I don't want to buy anything? - That's absolutely fine, you can enjoy the free content and other mini wins!
- How do I enter into the prize draws in the vault? - The prizes are for paying customers who are utilising the discounts and limited edition "vault" items. Simply add any of the items to your cart to be in with a chance of winning - they are set at £0 on the store!
- The Vault limited edition and prize items are non-refundable. As with our standard Foudys policy, any personalised shirt (that is not defected) is non-refundable.